Refund Policy

Effective October 21, 2026

  • Changed your mind? You can cancel for a full refund until the fundraiser closes. After that, your honey is already ordered for you.
  • Fundraiser canceled? If a fundraiser is canceled before delivery, every order is refunded in full to the card used.
  • Damaged jar? If a jar arrives broken or leaking, tell us within a few days of delivery and we'll replace it or refund it, your choice.
  • Not happy with your honey? We offer a satisfaction guarantee: if you're not happy, contact us within 30 days of delivery for a refund.

To ask for a refund, reply to your receipt or email hello@cascadehoneycompany.com.